What is Ason Bajaar?
Ason Bajaar is an online grocery store specializing in authentic ethnic food and grocery products from Nepal. We directly source our products from local communities and trusted suppliers across Nepal to deliver them to customers in the U.S. through our Shopify-powered eCommerce store.
What kind of products do you offer?
We offer a wide range of Nepali grocery items, including spices, snacks, lentils, pickles, ready-to-eat foods, beverages, traditional cooking ingredients, and more. Our selection continues to grow as we partner with reputable Nepali brands and expand our offerings.
Are your products authentic and sourced from Nepal?
This is our solemn promise and assurance to all - Yes, all our products are imported directly from Nepal, sourced from local communities and trusted suppliers to ensure authenticity, quality, and freshness.
Shipping and Delivery
Shipping & Delivery Policy
At Ason Bajaar, we recognize that seamless delivery is essential to your satisfaction. While shipping timelines depend on carrier operations beyond our direct control, we proactively partner with you to overcome obstacles.
If delays occur, tracking complexities arise, or special requirements emerge, contact us immediately at support@asonbajaar.com. We shall leverage our carrier relationships, expedite solutions, and provide personalized guidance—because your trust inspires us to go the extra mile.
Carrier Responsibility
Ason Bajaar partners mainly with, but not limited to, UPS and USPS for order fulfillment.
Note:
- Delivery timelines provided by carriers are estimates only, not guarantees.
- We shall not be able to assume liability for delays once shipments enter carrier custody.
USA Domestic Shipping
Free Shipping Eligibility:
- Orders exceeding $69.00 qualify for Free shipping within the contiguous United States (48 adjoining states).
- Heavy items, large/heavy groceries order, odd shipping boxes, fragile items, or products requiring special handling may be excluded or shall incur higher shipping charges depending on the carrier rates
Order Processing:
- Orders finalized before 2:00 PM CT on business days (Mon–Fri, non-holiday) shall be dispatched by the next day.
- No shipments occur weekends or carrier-observed holidays.
For detailed information, Please refer to our Shipping Policy document here
Do you ship international?
Not at this moment.
Return and Refund Policy?
At Ason Bajaar, we are committed to delivering authentic, high-quality ethnic grocery and food products from Nepal directly to your doorstep. As we primarily deal in perishable and consumable goods, we are unable to accept returns for health, safety, and quality assurance reasons.
No Returns on Perishable Items
Due to the nature of our products — which include food items with limited shelf life — we do not accept returns once items have been delivered.
Customer Satisfaction is Our Priority
While we do not accept returns, your satisfaction is very important to us. If you receive a product that is damaged, incorrect, or does not meet your expectations, please contact us within 7 days of delivery. Be sure to include your order number, a description of the issue, and photos if applicable.
Our Resolution Process
We take all genuine concerns seriously and will review each case individually. Where appropriate, we may offer one of the following resolutions:
- replacement of the affected item(s)
- partial or full refund
- store credit for future purchases
Our goal is to ensure that every customer feels heard, respected, and supported.
How to Contact Us
If you have any concerns or feedback regarding your order, please reach out to us at contact@asonbajaar.com or through our Contact Us page. We aim to respond to all inquiries within 24–48 hours.
Thank you for shopping with Ason Bajaar — we appreciate your trust and will always do our best to serve you better.
Are you able to fulfill Bulk Orders?
Yes! If you’re looking for a specific product or want to place a bulk order, please contact us directly. We’re happy to accommodate special requests whenever possible.
How can I stay updated on new products and offers?
Subscribe to our newsletter at the bottom of our website to receive updates on new arrivals, exclusive deals, and special promotions. You can also follow us on social media for the latest news and product highlights.
